Practice Policies
Registering with the Practice
To register with the Practice, you will need to print and complete a GMS1 form and a New Patient Health Questionnaire form. Please print and complete the relevant forms below and bring them into the surgery with your documents of identification
Update Your Personal Information
If you change your name, address or contact information, please help the surgery keep your personal information up-to-date by printing and completing the forms below and bring into the surgery with the relevant documents of identification.
Applying for SystmOnline
Have you applied for SystmOnline yet? Why not do it now?
SystmOnline gives you as a patient, easier access to your GP and medical data, allowing you to conveniently manage your healthcare.
Through SystmOnline you are able to book appointments, request repeat medication, view your medical records and more. Once registered, if you have a Smartphone, you can download the SystmOnline mobile app (NHS App), which is available for Apple and Android devices free of charge from the relevant app store.
Parents can request Proxy Access to their childrens’ records, although this will cease when the child reaches the age of 13. Any subsequent Proxy Access will need to be authorised by the patient, subject to a Gillick Competency test being completed by a GP.
From 1 November 2022, some patients over the age of 16 may be able to see new information from your doctor (GP) on your online account, through the NHS app, website or another secure record access app. This information may include notes from your appointment as well as test results and letters.
You may not be able to view this information at times; this will depend on your practice policies and security systems. In addition, before giving access to records, your doctor may want to talk to you first, for example, about test results or to make sure that having access is of benefit to you, as there may be sensitive information on your record. They may also want to talk to patients who might benefit from support to make a decision about access to their records. If you have any concerns or if you need support or more information, please talk to practice staff or your doctor.
These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.
It’s very important that you protect your login details to the NHS App, website or other online services. Don’t share your password with anyone as they will then have access to your personal information. You should also make sure you log off as soon as you have finished viewing your record, as this may not happen automatically for some apps.
If you do not want to see your health record, or if you would like more information about these changes, please speak to your doctor or practice staff